Privacy policy

Highland House Publications regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Highland House Publications users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should contact info@highlandhousepublications.com.au.

Collection of Information

In order to use the Highland House Publications website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Storage of Collected Information

The security of your personal information is important to us. When you make a purchase we do not collect or store your credit card information. If you make a purchase from us, your payment is handled by our payments provider PayPal, who have a range of protections in place for both buyers and sellers. You can read more about PayPal security at the following address: https://www.paypal.com/au/webapps/mpp/paypal-safety-and-security

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire access to our website, you may correct, update, delete or deactivate it by emailing us at info@highlandhousepublications.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Highland House Publications uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@highlandhousepublications.com.au.

Third Parties

Highland House Publications may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Highland House Publications does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Highland House Publications site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Highland House Publications.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.